Booking Terms and Conditions
Terms and Conditions of Booking
1. Definitions
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“We”, “Us”, “Our” refers to Eco Adventures Limited, the operator of the charter.
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“You”, “Your”, “Guest(s)” refers to the person(s) booking and/or participating in the charter experience.
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“Charter” refers to the fishing trip or experience booked.
2. Booking Confirmation
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A booking is only confirmed and the date of booking secured once the deposit or full payment has been received and we have sent written confirmation.
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Minimum guest numbers apply to shared bookings. We reserve the right to reschedule if minimum numbers are not met for shared charters.
- Maximum guest numbers apply to all exclusive charters. Only the number of guests allocated to your booking will be able to join.
3. Payments
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A deposit of $500 for exclusive charter bookings and full payment per person for shared charters is required at the time of booking.
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Full payment for exclusive bookings is due 21 days before the scheduled charter date.
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Exclusive bookings made within 21 days of the charter date require full payment at the time of booking.
4. Cancellations & Refunds
Cancellations by Guests:
- If you need to cancel, we will work with you to find an alternative date that is suitable for all parties. If we cannot find an alternative date, then the following cancellation policy applies unless we have agreed on other terms in writing at or before the time of booking:
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Cancellations made more than 21 days before the charter: Full refund (minus booking fees).
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Cancellations made 21 – 7 days before the charter: 50% refund (minus any booking fees).
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Cancellations made less than 7 days before the charter are non-refundable.
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Cancellations by Us:
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We reserve the right to cancel due to adverse weather, safety concerns, staff illness, mechanical failure, or insufficient numbers.
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In the event of cancellation by us, guests will be offered a full refund or the option to reschedule.
5. Weather & Sea Conditions
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Safety is our priority. We continuously monitor marine conditions and reserve the right to cancel or adjust trip duration and location if we deem conditions unsafe to operate.
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Weather-related cancellations are at the sole discretion of the skipper.
- We may, at our discretion, alter our port of departure and return, times of departure and return and charter duration if adverse weather conditions make the port of booking or travel times unsafe.
6. Guest Responsibilities
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Guests must arrive on time. Late arrivals may result in missed departures with no refund.
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All guests must follow crew instructions and safety procedures at all times.
- A waiver must be signed by all guests prior to departure.
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Intoxicated guests will not be permitted to board or continue the charter. If a guest becomes intoxicated during the trip, the charter may be ended early and no refunds will be due.
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Any damage or loss caused to the vessel or equipment through negligence of guests will incur repair or replacement costs.
7. Liability & Insurance
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All activities are undertaken at your own risk. We accept no liability for personal injury, loss or damage to personal belongings.
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We recommend you arrange suitable travel and personal insurance.
- We do not accept liability for any costs or losses that may be incurred due to weather, medical, mechanical, or any other reason deemed beyond our control.
8. Children
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Children must be supervised by a responsible adult at all times.
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Minimum age requirements may apply for certain trips or conditions. Please enquire prior to booking.
9. Catch Policy
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We support sustainable fishing practices and adhere to all local fishing regulations.
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The skipper will advise on catch limits, size restrictions, and methods.
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Catch may be shared among guests at the skipper’s discretion.
10. Force Majeure
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We are not liable for delays or cancellations caused by events beyond our control, including but not limited to natural disasters, pandemics, government restrictions, or mechanical issues.
11. Changes to Terms
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We reserve the right to update these Terms and Conditions at any time. The version current at the time of your booking will apply.
12. Contact Us
If you have any questions or concerns, please contact us on our contact page.